CruiseOne, a leading home-based travel franchise as part of World Travel Holdings, has received World-Class Franchise® certification from the Franchise Research Institute® for 2015.
The recognition comes after an independent survey conducted by the Franchise Research Institute. The survey was designed to determine the level of franchisee satisfaction within the CruiseOne franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, founder and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. CruiseOne was not afraid to ask their franchise owners tough questions, and their high marks provide scientific proof that they are consistently meeting franchisees’ needs.”
The survey asked CruiseOne’s franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Source: http://goo.gl/GBxcbQ
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