SITA’s passenger processing system to be operational in Kempegowda Airport from next month

sita-self-serviceKempegowda International Airport in Bengaluru (KIAB), which is the busiest airport in South India, will use passenger processing technology from air transport IT specialist, SITA to manage its passengers. The system operations will start next month. The seven-year, multimillion-dollar contract includes SITA’s AirportConnect Open passenger processing platform, the latest self-service check-in kiosks, and SITA’s baggage reconciliation service – BagManager, as per a release.

Hari Marar, President, Airport Operations, Bangalore International Airport Limited (BIAL), said, “Kempegowda Airport, being the gateway to a city that is one of the top technology innovation hubs in the world, continues to adopt next-generation technology to enhance the overall passenger experience. We chose SITA because we wanted a single supplier that could provide a complete passenger processing platform and baggage reconciliation system, support both systems, and also help us implement the new CUSS (Common-Use Self-Service) platform with both Bag Tag and Boarding Pass options. SITA has a proven track record in delivering innovative solutions to airports globally, as well as in India, by virtue of their strong relationships with airlines.”

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